Terms of service
These Terms of Service govern your access to and use of Trailnest and trailnest.space, including purchases made through our online store.
By accessing our website, placing an order, or using our services, you agree to these Terms of Service and any additional policies referenced on our website.
1. Online Store Terms
By using this website, you represent that you are legally capable of entering into a binding agreement in your jurisdiction or that you are using the website with the permission and supervision required by applicable law.
You may not use our products, website, or services for unlawful or unauthorized purposes.
2. Products and Product Information
We make reasonable efforts to present our products, descriptions, photographs, specifications, and colors accurately.
However, colors and product appearance may vary depending on your device, screen settings, lighting conditions, and normal manufacturing variations.
We reserve the right to modify, discontinue, or limit products or product variations when reasonably necessary.
3. Pricing
Product prices are displayed on our website and may change from time to time.
We reserve the right to correct pricing, typographical, or product-information errors. If an error materially affects an order you have already placed, we may contact you to provide appropriate options before proceeding.
4. Orders
Submitting an order does not necessarily guarantee acceptance. We reserve the right to decline or cancel orders where reasonably necessary, including suspected fraud, payment problems, inventory errors, pricing errors, or violations of these Terms.
If we cancel an order after payment has been successfully collected, the applicable amount will be refunded.
5. Billing Information
You agree to provide current, complete, and accurate billing, shipping, and contact information when placing an order.
You are responsible for reviewing your information before completing checkout.
6. Shipping
Trailnest offers free worldwide shipping.
Our standard estimated delivery timeframe is 7–10 days. Delivery dates are estimates rather than absolute guarantees because shipping may be affected by carriers, customs procedures, weather, local delivery conditions, or other circumstances outside our reasonable control.
Additional details are available in our Shipping Policy.
7. Returns and Refunds
Eligible purchases may be returned within 30 days of delivery, subject to our Return & Refund Policy.
Please review that policy before initiating a return.
8. Intellectual Property
Unless otherwise stated, website content owned by Trailnest—including branding, original text, graphics, logos, designs, and other original materials—is protected by applicable intellectual property laws.
You may not reproduce, distribute, sell, commercially exploit, or republish our proprietary materials without authorization, except where permitted by law.
9. Prohibited Uses
You may not use our website to engage in fraud, distribute malicious software, interfere with website security, collect information unlawfully, infringe intellectual property rights, impersonate another person, or violate applicable laws.
10. Third-Party Services
Our website may use or provide access to services operated by third parties, including payment processors, shipping providers, ecommerce technology providers, and other service providers.
Your use of certain third-party services may also be subject to their respective terms and policies.
11. Disclaimer
We endeavor to maintain accurate and reliable website information. However, to the extent permitted by applicable law, we do not guarantee that the website will always be uninterrupted, error-free, or available at all times.
Nothing in these Terms excludes warranties, guarantees, or other consumer rights that cannot legally be excluded.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Trailnest will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products where such liability may lawfully be limited.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.
13. Indemnification
To the extent permitted by applicable law, you agree to indemnify Trailnest against claims, damages, or reasonable costs arising from your unlawful misuse of our website or material violation of these Terms.
14. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.
15. Changes to These Terms
We may update these Terms periodically to reflect changes to our operations, services, or applicable requirements.
The current version will be published on this website with an updated revision date.
16. Governing Law
These Terms will be governed by applicable laws, subject to any mandatory consumer protection rights available to customers in their jurisdiction.
17. Contact Information
Questions regarding these Terms may be sent to:
Trailnest
1050 South Main Street
London, KY 40741
United States
Email: support@trailnest.space
Phone: +1 (516) 763-2864